Leipzig, Erfurt, Magdeburg, Berlin, Frankfurt am Main, München, Stuttgart, Poing, München, Heilbronn, and Köln

Please apply here on „IThanse.de“ with the „Apply Now“ link/button at the top right.

Job Function

Business IT
Warum SoftwareONE?

About the team "Business IT" (BIT) @ SoftwareONE:

We are 400 Tech Experts in 11 countries. We build and operate the systems that run SoftwareONE. We deliver 24/7 support through diffent time zones and work in a hybrid Multi-Cloud environment (AWS, Azure, On-DCs). The whole BIT team is leading the SoftwareONE's internal transformation by rethinking traditional IT and business operations, while driving innovation and productivity for its thousand's employees worldwide.



IT Business Analyst (gn) Microsoft ERP | Business Domain Finance

pensum: full time

possible locations in Germany: Leipzig, Berlin, Munich, Heilbronn, Hamburg, Köln, Erfurt

possible locations in Switzerland: Stans, Wallisellen

remote option: available / working from home: tbd



Das Aufgabengebiet

  • Be the human interface to our end-users and peers from other teams and understand the demands, requests, incidents of them and translate this into solutions and services

  • Understand and support further Finance-Applications, which are interconnected with your ERP landscape (Microsoft Dynamics Business Central), such as Cost Accounting and Treasury Applications
  • Manage the global request and incident process together with your teammates on a daily basis


Together with the team, you:

  • Apply a comprehensive and in- depth knowledge of business processes, practices and procedures
  • Are responsible for the global testing and roll out of new Epics, Features, Functionalities, Business processes and tools
  • Closely collaborate with Finance stakeholders for the evaluation and implementation of solutions
  • Manage End User Trainings Onsite and Remote
  • Maintain different documentations (f.e. Newsletters, Announcements,Release Notes)


Your stakeholders will be: 

  • (Internal) customers and stakeholders of SoftwareONEs Finance department worldwide
  • Developers, Consultants, Product Owners and Product Managers



Kenntnisse und Fähigkeiten

your experience

  • Microsoft Dynamics Business Central (ERP)
  • Working experience (level: Key -/ End User, Support or Consulting) with finance-specific applications and processes 
  • Working with helpdesk ticketing systems like ServiceNOW, Jira Service Desk ...
  • Working in international business environment and a global application stack
  • Understanding and developing processes from end to end


  your language skill

  • Communication skills in English (verbally and written) are required
  • You feel comfortable in interacting with colleagues at all seniority levels around the world


your personality

  • Our Core Values fit your own value system (especially your passion for Customer Satisfaction)
  • You understand the customer, what is important and why, you are empathic and able to walk in the customer’s shoes

  • You are highly self-motivated and encouraged to try something new and to speak up when something is wrong
  • You don’t hesitate to question the status quo and dare to propose the unexpected
  • You demonstrate the ability to work with a high level of autonomy



Das haben wir zu bieten

Our offer to you*

  • Lived corporate values for an appreciative and supportive working atmosphere
  • A truly global working environment with a strong focus on diversity and inclusion that enables you to work with people of different cultures from all around the world. 
  • An excellent work-life balance, including flexible working times and remote working options wherever possible. 
  • A unique SoftwareONE working culture where we celebrate our success, that includes company parties, team parties, social events and team events. 
  • An employee share and recommendation program
  • Free language lessons (also possible during working hours)
  • Further training support in the form of grants and special leave days
  • Team events (f.e. Ski- and Mountainbike weekends) and company parties
  • Individual dress code
  • and many more...

* benefits may vary in different countries/ limited access to some benefits while working from home 




Have we piqued your interest?


If yes, we are looking forward to your application, including information on your availability (notice period) and salary expectations. Please use our online form to apply.


If you have the feeling that the position doesn`t suit you... 


... you can still choose between two further options:

  1. You submit your application and together we have a look on other open jobs that might be a better match with your wishes and skills. Perhaps we can find another opportunity to starting your journey at SoftwareONE.
  2. You know someone who is even better suited for this job? Then feel free to use our referral program: Send us the application of your contact and receive a cash bonus if your referral is successful. (You can find more information about our program ConnectONE here).#LI-NR


If you need more information about SoftwareONE...


... you can check the other channels we`re using for communicating news, insights and knowledge. Please feel free to have a look to this link tree and find the channel that fit`s best for you: SoftwareONE Links you should know



Business IT, Englisch, IT-Administration, ERP, Analyst, AWS, Azure, System-Administrator, IThanse.de, Empfehlungsbund
Open to applicants from the following countries for full remote employment: